Effective January 1, 2005, the City of Oakland has made significant changes to its vouchering policies and procedures.  As a part of these changes, we have updated the forms in use, updated the information in our website and have put in place an online voucher process and management system (“the System”).

The System provides a structured environment that processes the voucher requests in a matter consistent with the established policies and procedures of the program.  In addition, it provides for the following:

• Ensures the employees fall within a proper qualified category
• Confirms all approved vouchers include the proper documentation
• Approves vouchers through an online process that incorporates certain control features
• Provides the determination to the submitter of the voucher requests in an electronic manner through the System
• Provides the person/businesses submitting voucher requests an effective way to manage their requests and communicate effectively throughout the process
• Provides a voucher archive and retrieval system that allows previously processed vouchers (approved or denied) to be viewed at a later date
• Provides timely processing of all voucher requests (15 business days after all required information has been submitted)
• Captures and tracks detailed information on the person/business submitting the voucher requests for reporting purposes
• Captures and tracks detailed information on the participating businesses and qualified enterprise zone locations for reporting purposes
• Captures and tracks detailed information on the applicants of the voucher requests
• Collects the voucher processing fee
• Provides comprehensive reporting

The System consists of 3 primary sections:  

1. The Agent section pertains to the submitter of voucher requests
2. The Processing Center section pertains to the group incorporating the voucher requests into the System to be viewed by the Enterprise Zone Coordinator and receives the processing fee
3. The Enterprise Zone section pertains to the Enterprise Zone Coordinator who reviews the voucher requests and manages the overall process

Please click here to go to the System or either of the above icons.

Any questions regarding the current policies and procedures and the System should be directed to Susana Villarreal, the Oakland Enterprise Zone coordinator at (510) 238-7794 or svillarreal@oaklandnet.com.